Cobinhood

Upvotes:2  
Downvotes:7  
Neutral:1  
Nice exchange, way to go! There are some things I\'d like to suggest for improvement. Please add different colours reflecting different actions in order history. Red - cancelled order. Yellow - particially filled order, green - filled order. Make the interface better. Also add an option to remove cancelled orders from order history. Thanks!
by  Alexander Noname, 22 Jan 2018
Source: www.facebook.com
I have received answers from customer support promptly for all my questions. Good exchange with great potential.
by  Anita Kabuga Somoni, 15 Jan 2018
Source: www.facebook.com
So I’ve been a cobinhood supporter since post ico, so naturally once the exchange launched I deposited my ~90k cobs in, this is where the trouble started, see with cobinhood you can’t withdraw until you’re level 1 verified, this took me days and a lot of hassle with the team first saying Aussies were banned, then allowed , however I finally got verified, during this time I did some cob trading and managed to increase my cob stack, now anyway fast forward to today, I login and half my balance has been wiped out, I had withdrawn 49k cobs, I had 4K usd left, 23.64 eth and 21k cobs, then I message the team, after they fix it they email me saying it was actually a bug on the exchange I re login and my whole balance is wiped, on top of this the team NOW say the balance is correct, DO NOT USE THIS EXCHANGE
by  Bossthirteen, Jan 2018
Source: www.reddit.com
Decent platform and app but worst customer support I’ve ever seen. So slow and horrible, incompetent staffs, can’t even read a ticket properly. Waiting days to reply and asked about user ID which I have provided in the previous response, and keep doing that multiple times. Either that or answer with scripted answer from FAQ which doesn’t apply to my case. If there was 0 star, I’d have rated it. For a startup customer experience is vital and also availability. You guys lack both!
by  Leo Nguyen, 16 Jan 2018
Source: www.facebook.com
i made a transaction on january 4th of a lot of cobs. From Mercatox. They never arrived in the wallet. Since then, now 27 days ago, i have posted tickets, tried to approach helpdesk on telegram. Nobody has concretely come back to me with any help. I provided the transaction details. For any tecnician to look at this would take 10 minutes.
by  Alfred Moesker, 1 Feb 2018
Source: www.facebook.com
In order to withdraw, you need to click an email to confirm. I never receive these emails. I\'ve emailed support numerous times, after trying to withdraw over 10 times now. Cobinhood\'s support told me \"you need to create a new account, there\'s nothing we can do.\" So in other words, the BALANCE i have on this account will never be able to be withdrawn or transferred... Cobinhood essentially is stealing my money.
by  Bryce Deeney, 22 Jan 2018
Source: www.facebook.com
I\'ve used 20+ exchanges and this is legit the first time ive been frightened using an exchange. Money missing, market trades off by a long mile, estimated balance off even further, 3 steps of verification before you can withdraw a penny. Go die a death you piece of shit
by  Josh O Regan ,19 Jan 2018
Source: www.facebook.com
Slow and awkward interface, they take your money quickly but Withdraw time is ridiculously long. Have been waiting 2 days. Do not use this if you plan on moving any money out of it....Horrible
by  Chris Jay, 6 Jan 2018
Source: www.facebook.com
cobin withdrawl No traffic and Too expensive withdrawl fees, think twice from now on when I use this exchange!
by  jae, 16 Feb 2018
Source: www.forexbrokerz.com
I don\'t think it\'s scam. I did not lose anything there even if I cancelled a withdraw. But they are some bugs and Problems to fix (wrong fund value in USD). Don\'t use it for other than BTC/ETH/COB until the bugs are fixed and the withdrawals are not only once a day.
by  Stefan Oberli, 10 Jan 2018
Source: www.facebook.com