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one you deposit btc or eth into mercatox, you can never withdraw it again. money has been stuck for weeks if not months
by jaivir, 10 Feb 2018
They will keep your money!
They will take your money, but won\'t give it back. Trying to withdraw BTC, transaction says waiting for email confirmation which never comes. Use Binance or Kucoin, both fast and professional. Best of luck
by Gold Fever, 25 Jan 2018
It has been 2 weeks I have been waiting for a KIN withdrawal. So with all these people waiting for long I can say that my 1000$ is gone...Damn you Mercatox!!!
by mclaren33, 24 Jan 2018
So.. its been 5 days that i put 20 btc into mercatox to buy XRB and when i bought they dont let me withdraw saying it was under maintenance. Have a lot of people with the same problem and they do not even respond to emails, tickets .. now the site went offline GREAT
FOR 5 FUCKING DAYS ARE YOU KIDDING ME?
You better run before i hire a hitman to find you son of a bitch
by nerox, 18 Dec 2017
I tried withdrawing my BTC and its on \"processing\" status for many days now. I sent a ticket days ago and they havent answered me. What a shitty exchange. Stay away from this exchange.
by GoldenOrder, 9 Jan 2018
THIS WEBSITE SHOULD BE SHUT DOWN THEY OVER CHARGE TO WITHDRAW THEY HIJACK YOUR BITCOIN WITHDRAW TAKES 3 DAYS UNLESS YOU PAY A HIGHER FEE WHICH IS EXTORTION RUDE CUSTOMER NO SERVICE PUMP AND DUMP SCAM COINS MERCATOX CAN SUCK MY FAT BALL SACK!
by Sillyme,10 Jan 2018
This POS “exchange” leaves their customers helpless when it comes to “processing” withdrawals. Take a look on Reddit, or better yet on Mercatox’s Twitter site. Hundreds of complaints about withdrawals that have been processing for weeks, and there’s no explanation on the site re. how to stop them. AND, to top it all off, they are no longer posting on social media, and their “support” is no longer responding. In my opinion, these people need to be prosecuted, not promoted.
by Tom January 29, 2018
Cant withdraw - no customer service
Do not use this site. You can deposit but you cant withdraw.
I lost $3,000 usd and its stuck for weeks.
by Neil H, 20 Jan 2018
She does not pay the traders. In fact it is paid to pump and dump the new ones that launch recent ICO coins. Nothing else.
Please do not put your coins in the mercatox or any UK company without an FCA license.
by Tiago, 16 Jan 2018
Mercatox are scammers
Can\'t withdraw, they just keep it. Cost me over 3 K. They ban u from their chat room so you can\'t warn other people. I don\'t understand why they are not charged with fraud. Do not use this mob or you will lose your money even if you win. They don\'t respond to anything. Bitgrail are connected to them so don\'t use them either.